By consenting to the terms and conditions you hereby understand that the items you are ordering are made to order items. These items are typically completed between 2-4 weeks after your order is placed. Once your order is placed we do not allow alterations to sizing, material or images, nor do we permit refunds to be given in the event that these terms were overlooked and blindly agreed to. If you receive a custom/made to order item from us that is incorrect you may contact our support team with your order number in the subject line and they will be happy to assist you in an exchange for the correct items originally ordered.  

On shipment of items:

Upon placing an order your order may be split into multiple shipments to get you your products as soon as possible. Some products take longer than others and upon completion will ship immediately. Do not be surprised if you receive your items from your order individually. If you have any concerns about the whereabouts of your unfulfilled times on your order than feel free to contact us via email.